| FAQs |
| Why should I use aitalk phone cards? |
* They are cheaper than long distance providers.
* They are cheaper than your local phone company.
* They are cheaper than collect calls and operator assisted calls.
* You can budget your long distance calling costs.
* There are no monthly bills, and no detailed statements. Rather, you simply pay for the calling time in advance and reduce the prepaid balance as you make calls.
* You can bypass hotel and educational institution systems with the resultant savings. (Dialing calling card toll free access numbers allows you to bypass the system.)
* If you share a phone with your roommates, prepaid aitalk.com calling cards can eliminate the hassle of figuring out who-called-what-number each month.
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| How do prepaid phone cards work? |
| It's really very simple. Each phone card has a toll free number or/and local access number. It also has a "PIN" (Personal Identification Number) (it is also called as account number or authorization number sometimes). Just call the toll free number or local access number, enter your "PIN" after which you'll be prompted to enter the destination phone number that you're calling. To call a destination number outside the North America, the general rule is to dial: 011-country code-area (city) code; then the local phone number. To call North American phone number, dial 1-area code-phone number. Please do not add any prefix "0" before country code and area code. |
| Rates are subject to change without notice, how can I trust the rate? |
| Unlike regular phone companies, phone card issuing companies do not know who is using their cards. To minimize legal liabilities which might result from the fact that phone card companies cannot always notify end users about an unanticipated fluctuation in card rates, all phone card companies issue the disclaimer that "rates are subject to change without notice." |
| How to check my purchase history? |
| Please go to "my account" which is on the top of the page. |
